WELCOME!

To Adaptive Solutions Careers

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Available job opportunities 

 

Senior IT Infrastructure Engineer

 ( Data Center Infrastructure and Cloud Computing )
 

Job Summary:

 

We are looking for a motivated and highly IT Senior Infrastructure Engineer to Provide Professional IT Services Including, Installation, Configuration, and Support for Servers, Storage (on-premises and Cloud), and related Equipment and Software.

Duties for the Infrastructure Engineer will include designing, managing, monitoring, and maintaining our customers' computer systems and networks and ensuring that systems are configured correctly and are running efficiently.

 

Job Requirements and Minimum Qualifications:

 

4-6 years of experience.

Very Good knowledge in below topics "certifications is preferred":

Virtualizations Solutions (Hyper-V, VMWARE) and Desktop Virtualizations "VDI"

Servers ("Rack Mount/Blade") and converged and hyper-converged infrastructure.

SAN/NAS Storage Solutions "Preferred NetApp".

High Availability Solutions.

Data Protection, Disaster Recovery and Backup Solutions "Commvault, Veritas or VEEAM"

Good knowledge in (Computer Network and Security and Cloud Computing (Azure or AWS).

Microsoft Domain Services (Active Directory (Parent, child, Additional), DNS, DHCP, Print Server, WSUS and file Server

Good analytical and decision-making skills.

Strong communication skills.

Good problem-solving skills.

 

Main TASKS:

 

Install new hardware or software systems or components, ensuring integration with existing systems.

Data Center facilities operation and maintenance.

Perform in-site and Remote Hands services for Customers, including (Servers and Storage) Hardware Installation, Power Strips, Rails, Cable       Management.

Work with customer teams to identify and deliver required service levels and ensure SLA delivery.

Troubleshoot Computer network or connectivity problems for users or user groups Identify the causes of networking problems.

Document Systems and network support activities, Customers' IT inventory and Document customer requests and their incident resolutions.

Create or update technical documentation for new systems installations or changes to existing installations.

Report customer status and incidents via ticketing system and email.

Closely work with Team Leader to report work progress and consult on technical issues.

Collaborate with Project Management team to get oriented on and acquainted with projects requirements.

Conduct detailed surveys on the customer's site to identify their systems requirements

Ensure proper and timely installation of the solution infrastructure.

Install and configure software and applications at the customers' site, then ensure their proper working condition through testing.

Prepare the required documentation on solutions delivered for clients, such as environment diagrams, installation/configuration documents, and release notes.

Provide technical support and administrative training for customers

 

Want to apply ? 
please send your CV to : careers@adaptive-eg.com


 

IT specialist
 

 

Job Requirements and Minimum Qualifications:

 

 

 2+ years hands-on IT or Data Center with experience in UPS Installation.

  Experience in APC UPS installation and error diagnosis is a must.

 Strong Computer Skills and UPS experience with the Ability to Troubleshoot and Diagnose Problems.

  Familiarity with both Laptops and Servers and Software.

  Experience with Network Repairs and Analysis.

  Good Customer Service Skills.

  Ability to Communicate Effectively to help employees fix their issues.

  Good English skills.

 

Main Tasks

  

 

Perform routine maintenance or standard repairs and diagnose to ( UPS ) specially APC UPS "is a must"

Hardware Installation in the rack "Servers, Storage, UPS, Tape autoloader, switches"

Rack and stack "Cable management, labeling"

Prepare Laptops for new hires (installing windows and Drivers) and Email setup.

Perform servers firmware upgrade.

Ability to open tickets with Vendors for any Hardware issues.

Responding to customers queries email or phone.

Help other staff members on troubleshooting and diagnosing problems.

Perform in-site and Remote Hands services for Customers including; Hardware Installation, Cable Management and Customer Equipment troubleshooting/reboots.

Install and configure Printers and Scanners.

Resolving network and Monitoring internet issues.

Following up with users to ensure full resolution of issues.

basic Windows troubleshooting skills "email issues, print issues, etc.."

Good Knowledge in LAN and WAN Administration.

Good Knowledge in Domain Network Administration, Users Permissions, Profiles, DHCP, and DNS

Want to apply ? 
please send your CV to : careers@adaptive-eg.com


 

 

Sales Account Manager

 

Job Summary:

 

To develop, manage, sustain and maximize revenue from Adaptive Solutions’ client accounts. All through proper understanding of the target market, proper positioning of company service and Products offerings to clients “including IBM, HP, Cisco, Microsoft, VMWARE and NetApp IT Infrastructure Solutions”, and management of business relationship with clients.

 

 Job Responsibilities:

 

 

  Keep an abreast knowledge of Adaptive Solutions targeted market, partners, competitors and service offerings as well.

  Address prospect customers with direct selling whilst establishing and maintain long term relations with potential and existing ones.

  Collaborate with the presales and marketing teams to develop tailored presentations, competitive proposals and offers for prospect customers.

  Properly negotiate the financial offers with clients and close sales deals.

  Analyze sales records to best allocate sales efforts wherever profitable, and recommend changes in the company service offerings, policies and procedures to maintain a competitive edge.

  Follow up progress in implementation of sold solutions with project managers to ensure timely and quality delivery of projects, thus customer satisfaction.

Coordinate with the marketing team in organizing tradeshows and promotional exhibitions.

  Establish and maintain an updated database of Adaptive Solutions’ customers, projects briefs and successful stories for testimonials.

Closely work with Sales and Marketing Section Head in setting sales action plan, reporting progress of sales target achievement, and solving customers’ issues.

Collaborate with the presales and marketing team to develop clients’ presentations, participate in exhibitions and marketing events.

Collaborate with the accounting department and assist them in following up collections.

Generate new opportunities at new clients and match their business needs with the Company designed IT Infrastructure Solutions.

  Build good business relationship with new prospect and existing clients.

 

Job Qualifications:

 

  

Very good knowledge of the IT Infrastructure Solutions, field of work and service offerings including “HP, IBM, Cisco, Microsoft and NetApp Products” “Sales Related Certificates is Preferred”.

Good planning, organizing and coordinating skills.

Good communications and presentation skills.

Good analytical and decision making skills.

Good negotiation skills.

Composure and able to work under pressure.

Results oriented.

Good knowledge of sales cycle and techniques.

Proficiency in using Microsoft office suite and CRM Software.

Excellent in English; spoken and written.

BSc Degree.

2-3 years experience at the same position.

Want to apply ? 
please send your CV to : careers@adaptive-eg.com



Senior ِSales Account Manager


Job Summary:


To develop, manage, sustain and maximize revenue from Adaptive Solutions’ client accounts. All through proper understanding of the target market, proper positioning of company service and Products offerings to clients “including IBM, HP, Cisco, Microsoft, VMWARE and NetApp IT Infrastructure Solutions”, and management of business relationship with clients.


 Job Responsibilities:


 

  Keep an abreast knowledge of Adaptive Solutions targeted market, partners, competitors and service offerings as well.

  Address prospect customers with direct selling whilst establishing and maintain long term relations with potential and existing ones.

  Collaborate with the presales and marketing teams to develop tailored presentations, competitive proposals and offers for prospect customers.

  Properly negotiate the financial offers with clients and close sales deals.

  Analyze sales records to best allocate sales efforts wherever profitable, and recommend changes in the company service offerings, policies and procedures to maintain a competitive edge.

  Follow up progress in implementation of sold solutions with project managers to ensure timely and quality delivery of projects, thus customer satisfaction.

Coordinate with the marketing team in organizing tradeshows and promotional exhibitions.

  Establish and maintain an updated database of Adaptive Solutions’ customers, projects briefs and successful stories for testimonials.

Closely work with Sales and Marketing Section Head in setting sales action plan, reporting progress of sales target achievement, and solving customers’ issues.

Collaborate with the presales and marketing team to develop clients’ presentations, participate in exhibitions and marketing events.

Collaborate with the accounting department and assist them in following up collections.

Generate new opportunities at new clients and match their business needs with the Company designed IT Infrastructure Solutions.

  Build good business relationship with new prospect and existing clients.


Job Qualifications:


  

Very good knowledge of the IT Infrastructure Solutions, field of work and service offerings including “HP, IBM, Cisco, Microsoft and NetApp Products” “Sales Related Certificates is Preferred”.

Good planning, organizing and coordinating skills.

Good communications and presentation skills.

Good analytical and decision making skills.

Good negotiation skills.

Composure and able to work under pressure.

Results oriented.

Good knowledge of sales cycle and techniques.

Proficiency in using Microsoft office suite and CRM Software.

Excellent in English; spoken and written.

BSc Degree.

2-3 years experience at the same position.

Want to apply ? 
please send your CV to : careers@adaptive-eg.com